The film ”Patton” Essay Sample free essay sample

The moviePatton. a 1970 play picturing General George Patton and his actions during World War II. was directed by Franklin Shaffner and written by Francis Ford Coppola and Edmund North. It stars George C. Scott as Patton. with Karl Malden. Michael Bates and Karl Michael Vogler. It received an Academy Award for Best Picture every bit good as winning Oscars in seven other classs. including the Best Actor award to Scott. who refused to accept it. which is a manner of accepting it with more noise than usual. It has been declared ‘culturally significant’ by the Library of Congress and is now preserved in the National Film Registry. The opening scene. in which Scott. dressed as the general. delivers a stirring soliloquy while standing in forepart of an outsize American flag sets the tone for the movie. This scene has been parodied and quoted over the old ages. and is assumed by many to be historically accurate. We will write a custom essay sample on The film †Patton† Essay Sample or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page This movie has blurred the often-fine line between fact and fiction and is taken as fact by legion pupils of history. Patton is depicted as an egomaniac who is in ferocious competition with General Montgomery of Great Britain. an every bit egomaniacal officer of the Allied Forces. His brusque mode and deficiency of societal accomplishments gets Patton into problem with both a hostile imperativeness and the military bid. At last he pays bow to General Omar Bradley. once his subsidiary. and is given bid of the U. S. Third Army. Patton believes in reincarnation and has strong geo-political positions that frequently conflicted with U. S. Army policy. Patton drives his bid deep into Germany and is a successful and superb general. The movie. nevertheless. wages equal attending to his dark side and is a practical psychological profile of the American war Godhead who claimed to hold fought with Caesar in a former life. every bit good as keeping bid places in countless other ground forcess i n countless other centuries. The subject of the film is the glorification of war. Patton says that no 1 of all time won a war by deceasing for his state ; the manner to win a war is to do your opposition dice for his state. He so spends his screen life seeking to do that go on. Motifs trade with the struggles in Patton’s life and his apparently suicidal run. His volatile personality. while colourful and exciting to watch onscreen. is damaging to good order in any wartime ground forces. This film serves to exemplify the fact that Patton. as a film character. is entertaining. while Patton as a superior officer would hold been a small piece of snake pit. His slapping of a shell-shocked solder is depicted as testimony to his passion. but is a major blooper. if he does it for consequence. It enrages American parents who have boies in the war and costs him the bid he so severely craved. Pattonwon Academy Awards for best effects and best redaction. The visuals of this film are stupefying both in the conflict scenes every bit good as the elegant interior shootings of beautiful Italian Villa. commandeered by Allied bid. Under the auspices of cameraman Fred Koenekamp the movie is breathtaking. Its conflict scenes take up the full screen and have majesty and a pragmatism non seen today with the modern movie makers’ leaning for digitalized effects. These may be all right for word picture of events that can non really go on. such as foreign invasions. However it does non keep a taper to existent events staged by superb movie Masterss. Patton occurs in a clip when America believed in itself. It was a clip when Americans believed themselves to be morally and culturally superior to everyone else in the universe. Americans had a can-do attitude. Patton says that America has neer lost a war. He is a hero in the clip when hero-worship is in trend. Americans. during World War II saw the word in blunt black and white. there were no sunglassess of grey. Patton. the movie. capitalise on this phenomenon. successfully recapturing a spirit of the state that had non been seen in over 20 old ages. America was get downing to see that Viet Nam was non merely unwinnable. but besides possibly incorrect. This was a arresting realisation to the American people. Patton put the American mind back on path. It is an inspiring film. and has a rah-rah spirit to it. It is reported the Richard Nixon screened it at the White House instantly before he gave orders to occupy Cambodia. misleading. obfuscating facts and out-right prevarication to t he American people. Possibly the spirit of Patton gave him the enteric fortitude and the sheer saddle sore and presumption to make it. Personally I think the movie is a chef-doeuvre and a legitimate American hoarded wealth. However. the one job that I see is in the glory of war. I believe in the thought behind the quotation mark attributed to Georges Clemenceau. ‘War is much excessively serious a affair to be entrusted to military work forces. ’ I think that monster films are all right. but we do non believe in monsters. However. we do believe in war. and its glory can turn out unsafe to a free society. I am non a pacificist and I believe in contending for one’s household and national individuality. What I am stating is that it is unsafe to do sufferer and while it is merely natural to be thankful to a military which keeps us free. immature people should see that work forces such as George Patton are non Gods. but simply retainers of a free people. and must be capable to strong civilian inadvertence. This is non covered good plenty in Patton for my gustatory sensation. Plants Cited Patton. Director Frank Shaffner. Performers George C. Scott. Karl Malden. Michael Bates and Karl Michael Vogler. 1970

Genes Struggle to Reach Inner Peace essays

Gene's Struggle to Reach Inner Peace essays John Knowless novel, A Separate Peace, relates to the struggle of male adolescents growing up during the difficult times of World War II. Set at Devon Academy, a private Eastern preparatory school, the story focuses mainly on the relationship between Gene Forrester and his friend, Phineas, who attempt to isolate themselves from the war by creating a sheltered world at Devon during the summer and winter terms of 1942 and 1943. Events at Devon force Gene to grow up and to come to terms with the negative forces in him. The title alludes to both the peace from the anguish of war and personal peace, a lack of personal hatred or enmity. Knowles reveals that personal peace can be attained when an individual resolves internal conflicts and hatreds and therefore is protected from forces that destroy personal peace and the peace of the world. The novels title conveys this theme by focusing on Genes struggle to achieve a separate peace. In the beginning, Gene faces his jealousy towards Finny in an attempt to find inner peace. The first time Gene shows jealousy is when Finny wears his school tie as a belt around his waist and doesnt get in trouble for it. When one of Finnys teachers stopped him, he gave him a long speech, and in the end didnt get in trouble. In Genes eyes, Finny always finds a way to talk his way out of trouble. Another time Gene shows jealousy is when Finny and him are at the beach. When theyre walking along the boardwalk, Gene notices that people are looking at Finny. I noticed that people were looking fixedly at him, so I took a look myself to see why (918). A third time Finny sees the record for 100 Yards Free Style with A. Hopkins Parker 1940 53.0 seconds under it, he says that it is an insult to the class because it hasnt been broken. Finny, being loyal to his class, decides that he can beat Parkers time. Sure...

Argumentative Essay Format

Argumentative Essay 5 I should have focused more on my grades this year. By attending many social events, waiting until the last minute to complete work, and refusing to study my grades began to drop. I feel that if I would have put more effort into my school work I would have achieved the grades I am capable of getting. By hanging out with friends and putting off work my grades gradually began to drop. Your senior year is not the year to slack off in; it would have better prepared me for college†¦ Argumentative Essay Should we always tell the truth? Do you always tell the truth or lies? You are not likely to reply immediately because this question is very extreme. While we live, we cannot always tell the truth, and we also cannot always tell lies. May be, it will depend on the situation that you encountered. There are innumerable reasons why most people tell lies to others. Usually, we tell lies to hide own fault or show off ourselves. There are a little bit different lies, of course†¦ Argu1nentative Essays Mani stones, Nepal An argumentative essay is an essay in which you agree or disagree with an issue, using reasons to support your opinion. Your goal is to convince your reader that your opinion is right. Argumentation is a popular kind of essay question because it forces students to think on their own: They have to take a stand on an issue, support their stand with solid reasons, and support their reasons with solid evidence. In a general writing test such as the TOEFL†¦ preferred styles in History; the Modern Language Association (MLA) of America style, used in the field of literature, arts, humanities, and some other disciplines; and the CBE format of the American Council of Science Educator, preferred in the natural sciences, and so on. The American Psychological Association (APA) format is the documentation advice for writers in the social sciences (education inclusive), produced by the American Psychological Association. It is the most widely accepted style in†¦ Evaluation Essay Argumentative essays work to convince an audience that the writer 's point of view on a subject is the correct one, and to persuade the audience to agree with the author’s viewpoint. The author must provide evidence and appeal to his or her readers. â€Å"Parents Should Be Allowed to Control What Kids Watch†, an article by Leland Y. Yee is an argumentative essay explaining why parents should monitor the games their kids play and the TV shows they watch, and the consequences of not doing†¦ Plans (activities) – e. Come up with financial projection i. How much funding needed ii. Itemize iii. Possible sources f. Monitoring system – how do we monitor success of our project? g. Other organizational support needed III. Final Paper: Format a. If data will be tabulated -- Proper titles b. Acknowledge sources, footnote c. Double spaced, short bond IV. Guidelines for Oral Defense a. Maximum participation! b. Only 1 hour to defend c. Criteria for evaluation of the paper and oral†¦ The part of the standard specifying the structure of the result set as well as carrying messages like errors or announcements is called the Output Query Format. The outermost XML element Output can envelope the GlobalComment, SystemMessage and ResultItem child elements. To describe the result of the query one can use GlobalComment. To propagate information regarding the responder system, the SystemMessage element is utilized. This includes errors and exception - for example if a proper result†¦ Argumentative Essay The function of an argumentative essay is to show that your assertion (opinion, theory, and hypothesis) about some phenomenon or phenomena is correct or more truthful than others'. The art of argumentation is not an easy skill to acquire. Many people might think that if one simply has an opinion, one can argue it successfully, and these folks are always surprised when others don't agree with them because their logic seems so correct. Argumentative writing is the act of forming†¦ The essays on the Declaration of Independence and the Letter from Birmingham jail, are very good persuasive essays, and that if I was alive during those times that I would have agreed with all of the authors. I also believe that these essay still stand today. First let’s start with the Declaration of Independence. In this essay Jefferson uses deductive argument’s that includes the examples on how Great Britain’s doings were wrong. It also gave me a chance to see how exactly why the United Sates†¦ Argumentative Essay Braden Rawson Social Networking or the use of specific websites or applications to interact with other users is one of the many key and driving factors today in our world. We find ourselves lost for many minutes or possibly hours at a time on any particular app or website. Looking deeper into the issue of social networking and its impact on our life, I highly doubt we have accomplished anything at all. A very smart man once said, â€Å"Time is money.† If that quote is true do we†¦

Experience as the Part of a Team Personal Statement

Experience as the Part of a Team - Personal Statement Example In this regard, I was required to recognize and apply basic programming and modeling concepts that we have learned so far. There was a great deal of analysis, coding, testing, evaluation, involved, which has to be done in cycles in order to achieve our development goals. I found that my responsibilities were not that easy and concluded that if I have not paid enough attention and became engaged and involved with other steps and aspects of the project, especially those tasks and work allotted to my teammates, I would not have finished my own tasks successfully and correctly. The whole process is just one of the practice environments that allowed us, students, to learn not just about product or system being developed but the processes involved especially those that concern factors such as teamwork in designing, programming and modeling systems. In this regard, the help of our instructor has helped me a lot. As previously mentioned, there was a need to document and reflect on what we have done. I thought that this was easy but actually it was not. It required additional effort on our part. Particularly the assistance offered in areas of difficulty such as in examining diagrams or developing coding solutions were very valuable. The instructor was also very helpful in the way we are able to divide responsibilities in a systematic way. The group is quite pleased that we were able to work seamlessly. I think this was made possible because of the fact that we are able to divide tasks according to our competencies. I believe that the objective of the entire activity and project development is to enhance our knowledge especially in the face of the constantly changing state of our minds in terms of knowledge acquisition as we labor on with this particular course.  

Responses Essay Example | Topics and Well Written Essays - 250 words - 1

Responses - Essay Example This is because through the humanistic approach employed by John Calvin and Martin Luther among others, they were able to go back to the sources with the aim of critically and carefully studying the past documents and texts which they discovered to be governed differently from the Roman church of their time .These studies led to the radical critique of the institutional church and traditional theology. Luther used a new edition in the Greek New Testament in 1516 to attack the practices and indulgences of the roman church. I feel the protests erupted because the Roman Catholic Church defended themselves by producing a counter history (George, 40) to come up with a factual interpretation of the bible which later led to conflicts between them and new protestant church. The author was not successful in making me think that the Roman Catholic Church attacked the protestant church and the new writings, although I feel that the Roman church defended itself instead of pointing out the weaknesses of the protestant church. Luther’s and Calvin’s goal was to prove that the Roman Catholic Church did not follow traditions the early church had laid for them. Tension grew among these two groups especially in the publication of â€Å"Ecclesiastical Anals† written by Italian Cardinal and Historian Caesar Baronius (George, 40) to prove that the church did not follow its traditions. In addition the use of â€Å"Madgeburg Churches† by Lutheran Theologies was also a means of attacking the Catholic Church via writings. Generally in my opinion, it’s fascinating that the religious revolution in Europe was majorly based on writings although a few persecutions were

Single Member Plurality Electoral System Essay Example for Free

Single Member Plurality Electoral System Essay The Fallacy of the Single Member Plurality Electoral System Government efficiency is dependent on the capacity of the government to make decisions that mirror the views of the majority. This would require municipal representatives to be elected by at least half of the voters. This has not been the case in Canada. Electoral reform has been a highly debated issue throughout Canadian politics. Currently, Canada’s electoral system is being questioned for its inability to reflect the political views of its citizens. The single member plurality system (SMP), which Canada employs to fabricate a democratic election, can cause representatives to be elected without the majority of the popular vote. In contrast, the system of proportional representation eliminates an inequity in parliament composition by ensuring representation from every party that received votes. Although this system would inevitably result in minority governments, it would appropriately cater to the views of the constituents. To produce a more effective government, Canada’s single member plurality electoral system should be replaced by a system of proportional representation (PR). Another attempt to negate the effectiveness of the PR system is by charging that it would lead to the decline of responsible government. The reasoning behind this lies with the theory that PR disenfranchises a parties capability to â€Å"formulate policies, administer programs, make laws, submit budgets†(Barker, 287). Opponents contend that under PR, the government would be unable to garner enough confidence from the legislative branch. However, by looking at the opposite side of the spectrum, one would agree that this disadvantage is minimal compared to the policy making created through single member plurality. SMP encourages parties to form lowest common denominator policies in order to achieve a plurality of votes. Consequently, parties will create platforms that advocate policies that are indistinguishable to those of other party platforms. By providing ambiguous party principles, a constituent’s local MP can avoid being held accountable. In essence, â€Å"the plurality system encourages MPs and political parties to reflect some limited concerns of their geographic districts while ignoring the deeply held principles of the voters†(Heimstra and Jansen, 300). The only thing differentiating Canadian parties is their promise of â€Å"social benefits beyond what the economy could tolerate†(Irvine, 45). Since parties under PR do not have to compete for the median voter, â€Å"governing parties have less incentive to manipulate policy for short run ends†(Irvine, 50). As mentioned earlier, minority governments are likely to be assembled over a majority government under a PR system. This will entice legislature to form a coalition, thereby facilitating the demands of all the different regions comprising Canada. Eventually, long term policy making will be executed with less hesitation, as governments will soon realize that regardless the outcome of the following election, support for their proposed policy will still exist. The inability of the House of Commons to finalize long-term policy-making has stunted economic growth in Canada because of ineffective governments elected through SMP. The greatest disadvantage of single member plurality is its inhibiting effect on voter turnout. Voter turnout has been decreasing steadily as more people have come to the realization that their votes will not necessarily be accounted for. In Jeffrey Simpson’s book, The Friendly Dictatorship, the author reveals that â€Å"only 61 per cent of eligible Canadians bothered to vote in 2000, the lowest turnout by far since the Second World War†(Simpson, 144). It is important to note that Canada counts voter turnout by the number of people who vote in relation to the number of people on the electoral list. Since not everyone eligible to vote gets on the electoral list, the numbers are actually far lower than they appear. With a large number of eligible voters staying home, elected MPs do not have a real mandate to represent their constituents. This discrepancy has the potential to produce an ineffective government and a discontent amid the members of society. It has become increasingly important to determine the cause of this decreased interest in voting. electoral system is often described as a â€Å"first past the post† system. The way in which this system functions is that each voter is allowed one vote and the candidate with the most votes (or a plurality) becomes elected. Proportional representation, on the other hand, can be accomplished through a multitude of electoral methods. But for the sake of convenience, we will focus primarily on the two most notable systems: party list system, and mixed member proportional. The party list system used to achieve PR relies on the voter to choose the party they wish to support as opposed to the actual candidate.

Women Pioneers :: social issues

Women Pioneers Women living as pioneers in the late 1800’s endured many difficulties. However, after accomplishing long sought after goals and overcoming tremendous obstacles, they achieved great lengths and received many honors. Women had to fight for their education, fair wages in highly respected and mostly male professions, and finally, the right to vote. Females had to work continuously in order to gain respect and achieve a level of equality between themselves and the men surrounding them. When women chose to venture into the working force, they could only attain menial jobs. Nevertheless, some women chose to go one step further. Men working in high-class occupations such as doctors and lawyers did not favour the idea of women working alongside them. Numerous applications for colleges and universities were turned down due to the fact that the applicants were females. Many women were angered by this sexual discrimination and decided to do something about it. Brave women organized lobbyist groups and founded women-only colleges in order to prove that, they too, were worthy of an education. Female perseverance in attending medical school resulted in growing numbers on the medical scene. A few female patients realized that they preferred a female doctor since they perceived that women understood their problems much better than male doctors did. Despite this, it was still frowned upon by men to work alongside a woman. Female lawyers were not seen in the courtrooms until one woman stepped out and dared to challenge the law. Clara Brett Martin became the first female lawyer. Through her years of schooling and hard work, she proved herself to be a worthy candidate. Surprisingly, however, she, among many others was paid less than half of what men received, even though both sexes were doing exactly the same work. This same type of sexism occurred with female teachers as well. Even though, by 1870, at least half of all teachers were women and still, they were paid much lower wages. Female discrimination occurred for over forty years until 1918. The first Women’s University enforced the Minimum Wage Act in order to protect women from low wages, bad working conditions and long hours. In addition to the other occupations women had opened doors to, there was still one final position they had to attain. During the 1890’s-1910’s, women were uninvolved in the world of journalism. Unlike men, they were forced to overcome a sexual barrier that prevented them from writing for the newspaper.

Buisness operations

Dealing with banking problems is a hassle for any individual, especially for those who are involved with the business sector. Transactions come and go and money is fast, banks cannot afford to fail. Banks are offering the services of Personal Banking Consultants, specially designed for individuals who do not wish to deal with meager problems such as invalid pin codes or name changes. Though these problems are not serious, they require time to sort out. The use of a PBC come with perks for business people and proves to be a worthy investment. The following case discusses a client’s experience with a PBC.There were inherent problems with the bank company that the PBC was able to assist the clients through. The clients went through numerous problems and delays in changing accounts. Wrong names, invalid pins, existing accounts, and long delays were said to be a common occurrence. The real issue did not come from the PBC, rather from the company itself. The banking company utilizes agency staff, or contracted workers for some of their operations. Though this is beneficial to the financial status of a company because of the easy access to labor and the affordable cost of hiring agency staff, it also has inherent risks and downsides.What were the gaps between customers’ expectations and perceptions in the process described? In the case, the clients were burdened by the changes with their previous bank in the south. Two accounts were being used, one for business and one for personal use, each with different offices and different numbers. The location of the bank was also a problem because of a change of residency of the clients. Due to these factors, the client chose to switch the northern bank. The presence of the Personal Banking Consultant at the northern bank helped persuade the client to switch banks.It is important to note that the process of switching banks involved numerous intricacies, such as the change of cheque books, credit cards, standing or ders, and debit instructions. The gap between customer specification and operation specification seems to be a match. The bank offers their services to the clients, along with the bonuses of the package which the client chose. These included preferential interest rates, free annual travel insurance, a reward scheme, a â€Å"golden† credit card, and the services of the PBC. We can assume that the clients have fulfilled the requirements to apply for membership and enjoy the rewards.The gap between quality specification and the actual quality of the service or product is one of the most important gaps in the case. This type of gap, as stated by Reuber and Fisher (2005), shows the marketed specifications of the good or service, what it should provide and the benefits of its use, and compares it to the actual specifications of the good. Cleary, there is a gap between these two in this case. Sue was clearly aware of the problems that plagued the company, yet presented these to the clients as simple â€Å"computer problems†. This is the case of marketing the specifications of the service to be better than the original.She did, however, admit that the problems were caused by the agency staff. The decision to cover the reality of the situation was a risky move by Sue. The clients did not withdraw from the offer and became members, a successful deal for the bank. However, the reputation of the bank has been severely tarnished. The clients were very dissatisfied with the process of transferring, and this has left an initial impression on their mind. Though there have been no problems beyond the transfer process, another mistake on the bank’s part will remind them of the initial problems that they faced.The gap between the actual quality and the communicated image of the service matched. This gap explains the difference between the qualities of service that the customers are expecting against the actual quality (Beckford, J. , 2002, pp. 145-150). The clients already had a bad experience with their previous bank and know that the transfer of accounts is a very tedious process. They acknowledged this difficulty in choosing to transfer, and the bank did not hide this fact from them. However, they were assured that the process would go smoothly, which we know was not the case.How were the customers’ expectations influenced from the outset? The idea of transferring accounts was not initially welcomed by the clients. They had a negative experience with their previous bank, with impersonal call handling because of outsourcing, the lack of access to their assistant bank manager, and the complication of having two accounts under different telephone numbers and offices. Under the circumstances that they face, any better alternative would have been welcome. The clients’ previous experience has affected their perception of consumer expectation.Consumers generally want to have faster service, convenience in both application and usage, flexibility in payment options and other packages, and helpful customer policies. This type of consumer expectation is formed thru the wants of the client. In reality, what consumers want does not necessarily equate to what they expect to receive. This is called the customer expectation paradox. Real consumer expectations are formed thru experience in the marketplace (Lucas, J. , 2006, pp. 137-144). A real life example of the paradox is a visit to a dentist.Customers want to be served quickly and immediately, no waiting lines, timely appointments, and available dentists at hand. However, the expectation of the reality in the office is different. Customers know that they will have to wait in line, that they will not be served immediately, and that the availability of the dentist may be in question. The same can be said for the case, as the clients know from experience that the process of transfer is a very hassling endeavor. The clients want to have no problems regarding the transfer – that no errors are made, that everything is done quickly and in a timely fashion.The experience of the clients tells them that this is not the reality, leading them to expect that their wants will not be fully satisfied. The clients did not have high expectations for the replacement bank; they were simply in search for a way to ease the burden of their previous bank. The package that was offered to them was a factor that influenced their decision. The assurance that the process will go smoothly also led to their expectations to be affected. When Sue informed the clients that everything will be handled by the company and that the clients will not experience any hassle, this significantly affected their expectations.What aspects of the bank’s service quality specification have been revealed to the customer? Are these reasonable for such an account? The prime concern of bank customers is to be served conveniently without any errors or problems. Such complicatio ns cause consumers to lose loyalty with the bank and eventually lead to them leaving and searching for other service providers. In order to gain consumer trust, which is vital to service oriented businesses such as banks, firms show their focus on quality specification. In the case, the source of one of the problems of the bank is the outsourcing of several operations to agency staff.This was revealed to the clients by their bank consultant at the end of their transfer process. The company alone cannot meet the demands of the customers, thus the use of agency staff to fill the gap. This is a good decision for the bank, as agency staffing provides the company with flexibility because of the ease of hiring new staff and the availability of a wide variant of employees. Agency staffing is also more cost-effective in terms of employment since these employees do not require extensive training and are not a liability to the hiring company (Huffman, L., 2008. ). The use of agency staffing d oes have some drawbacks, such as the employees’ lack of loyalty for the company. Since they are often not considered to be part of the main team, temporary employees have little incentive to be loyal. Lastly, cheap agency staffing may be less efficient compared to trained employees. Although errors cannot be avoided in operations, especially with agency staffing, it is not an appropriate reason for the clients to be burdened. Sue has pointed that this has been the reason for the errors in the clients’ transfer process.While the agency staffing may pose as a problem to the clients, it is significantly worsened by the practices of the bank consultants. Sue, as an example, continued to press clients to accept packages and offers even if she is aware of the problems that the staff is experiencing. This action allows the company to meet their quotas; however it has severe repercussions on the clients. It was been visible to the clients that such transactions happen even if the bank cannot sufficiently deliver some of the services involved. This suggests serious problems with the bank’s coordination between departments, and among the clients.It is also clear that the bank suffers from capacity management, that the agency staff are either underperforming or the bank is understaffed. Evaluate Sue’s reaction to the problems at every stage. Was the bank’s service recovery successful? Before the transfer process began, Sue faced the problem of the clients coming from a previous bank where they had a negative experience with. The clients were initially against transferring banks, mainly because of the hassle of having to change card info, cheque books, credit, and others included in their personal and business accounts.Upon sharing this problem with their personal banking consultant, Sue assured the clients that all the details will be processed by the computer in a week. She also stated that with the level of technology that the bank is using, the clients would simply have to fill out a few forms and wait for seven days. She was successful in dealing with the clients’ concerns with the decision of the clients to utilize the bank’s services. The first problem that the clients encountered was the late chequebook. They were told that all the required materials would be delivered in a week; however the last chequebook came in six days late.Though Sue was not informed of this problem, the clients did receive a welcome package from Sue consisting of information regarding the services the bank offers, notification that the accounts are active. The messages were written in a personal manner to improve customer relationship. The welcoming package may possibly be the standard operating procedure of the company; however this act serves as a way to make the clients feel that they are part of the company. Upon receiving the chequebooks, there was an error with the names for both the business and current account c heques of the clients.Sue apologized for the mishap, and informed the clients that new cards will be issued for them, and that PBC cards are given special priority. Sue had also given the clients an alternative, that the former cards could be used since they were linked to the existing accounts. The credit cards arrived a day after, with the names correctly spelled. Sue’s reaction to the clients’ problem was done well and provided in a speedy manner. The errors were fixed quickly and Sue suggested a temporary workaround to the problem.Though the name mishap was solved swiftly, the clients experienced another problem with the personal identification numbers (PIN) of their cards. The said PINs did not arrive with the credit cards, making them inaccessible. When the clients informed Sue of this, Sue relayed that PINs arrive several days after the cards because of security reasons. She also assured the clients that the PINS will arrive along with the cheque guarantee cards . The PLC’s reaction to the clients’ concerns was a standard customer reply. The PLC simply informed the clients that there was no error, and that the process was going as planned.After a week, the clients had received the guarantee cards. However, these had the names misspelled similar to the first batch of cards. The PINs for the other cards have also not yet arrived. Sue was informed of this and was surprised with the delay. According to her, the PINs were sent 5 days ago and suggested that it may have been lost in the post. She confirmed this after a while, informing the clients that the cards have to be reissued for security purposes, and that the new cards will have a new PIN code. Again, Sue suggested the temporary use of the old cards.With the increasing occurrence of errors, Sue had been very apologetic regarding the problems that the clients were facing. The new PINs and cards had arrived 3 days after, the time limit that Sue had set for the revised cards. Ho wever, the clients faced another problem with the PINs because they were being rejected. The new PIN codes were for the old cards, and the new cards did not have their codes yet. The whole mess was sorted out after 4 days, and the card company sent a personal letter of apology regarding the problems that the clients faced. A bouquet of flowers had also arrived for the clients.Their PLC, Sue, also called to ensure that there were no more problems. The clients were also given leather holders for their cards and chequebooks. These actions show that the company was trying to please the clients by offering gifts in order to ensure that client satisfaction. It is clear that Sue had done everything in her power to solve the problems of the clients. Sue herself did not suffer from any errors; rather the mistakes took place within the system itself. Sue was successful in appeasing the clients, and no problems occurred after the events, thus restoring customer satisfaction.What costs have bee n created by these problems, and how do they compare with the underlying costs and root cause of the problem? The main costs that the problem has created have been those to the customer, to the bank, and to Sue. The costs that the clients had incurred came in the form of inconvenience and time. The original agreement was that the clients would have everything ready within a week, however after the delays and errors the clients had fully finished the transfer process after 25 days, 18 days after the original deadline. The psychic costs that the delays caused also affected the client.In addition to that, the clients were embarrassed due to a mishap with their former credit cards and cheques, which would have not occurred if the process of transferring went smoothly. The bank had also suffered losses due to the errors. The cost of the reproduction and reissuing the cards and chequebooks and the cost of delivery of these products are taken by the company. The numerous errors have also c aused customer satisfaction to decrease. This is a cost to the company because the clients’ experiences with their bank show the quality of service that is provided.If there are complaints that stem from errors and delays, the bank’s reputation is negatively affected. The root cause of the problems comes from the system management of the bank’s operations. The hiring of agency staff shows that the bank cannot support the services demanded by the operations alone. The performance errors of the agency staff suggest that the bank is understaffed, or the hired staff is underperforming. There is also a lack of communication between the departments within the company. Customer revisions are not communicated efficiently to the card issuing company, thus causing errors in PIN codes and credit cards.Lastly, the company suffers from poor target setting. The bank aims to meet the demands of clients within a specified timeframe, yet their operating staff cannot meet these d eadlines. CONCLUSION The bank suffers from multiple mistakes in their system organization and management. If left unsolved, they will be operating at a sub-optimal level and experience multiple losses. Clients will choose to use the services of other banks. The costs that the errors and delays bring upon the company hamper growth and decrease revenue.The changes required to solve the management problems of the company are costly and hard to achieve. The short-term recovery procedures used are also costly and prove to be an inconvenience for both the clients and the bank. These can only alleviate the problems, but not completely solve them. The main issue that has to be settled is the long-term plans of the bank to solve their problems. In the end, we cannot always just call Sue. REFERENCES Beckford, J. (2002) Quality. 2nd ed. London, Routledge. pp. 145-150. Huffman, L. (2008) The Pros and Cons of Using an Employment Agency for Temporary Staff.[Internet], OfficeArrow LLC. August 26. Available from: [Accessed May 2009]. Lucas, J. (2006) Broaden the Vision and Narrow the Focus: Managing in a World of Paradox. Westport CT, Praeger. pp. 137-144 Reuber, A. R. & Fischer E. (2005) The Company You Keep: How Young Firms in Different Competitive Contexts Signal Reputation through Their Customers. Entrepreneurship: Theory and Practice, Vol. 29, p. 1.

Learning and Intelligence Essay

We all learn well in our own different ways, we cannot all learn the same way. For example, some of us are visual learners (pictures, videos, etc), and some of us are incapable of learning visually, we learn well orally (speaking out loud, listening to someone else speak out loud, etc). Some of us just read over notes and learn well that way. Myth 2: That intelligence is largely fixed at birth, and can be accurately determined by IQ or similar standardized tests. There is no limit to intelligence, we are able to learn much more, and we are skilled at much more than that of which can only be determined in an IQ/ any other standardized test. For example, an individual can be creative (art, poetry, story writing, inventions). Myth 3: That there is only one form of intelligence. We all are skilled at different things; we cannot all be skilled at exactly the same stuff in exactly the same way. For example, some of us are good at art and some aren’t, then some of us are good at writing, it doesn’t necessarily mean if u aren’t good at playing soccer, then you won’t be good at playing tennis. Myth 4: That all intelligence is inherited. There is no limit to intelligence, although your level of intelligence can be inherited but a great deal of your intelligence is developed through your environment, experience and culture. Both your inherited intelligence and personal development of intelligence work together and builds new sets of skills and abilities. Myth 5: That intelligence is the same as logical, analytical thinking. Intelligence takes 3 forms: Analytical, Creative and Practical, But only Analytical intelligence is measured in IQ/other standardized tests, therefore there is no measured level for creative ability, practical or commonsense ability, athletic ability, musical ability, etc. Myth 6: That everyone has the ability to succeed at anything. Different aptitudes help people excel in different ways, for different things. For example, a great manager may not necessarily be good at playing the piano. Myth 7: That school is the main or best place to learn. School is not necessarily the best place to learn, just because we spend most of our time there, listening to people feed us information, some of us learn better when we are in our own comfort zone by taking in information all on our own. For example, I learn best at home in my lounge, my friend learns best while relaxing in her garden. Myth 8: That â€Å"standards† are the real test of learning, and can easily be measured by standardized written tests. These tests only measure a part of the intelligence of an individual. These tests cannot measure other greater abilities, skills and talents of an individual. For example, for these tests, a student can easily memorize information, but how do we know if they can apply this information? (iii) Learners get despondent, lack of motivation, hampers self-esteem development, lead to behavioral problems. Learners should experience success, so the learner build on their strengths. Schools should rather: Focus on developing strengths, not on weaknesses. Not waste time trying to †put in what was left out†. Try to â€Å"draw out what was left in† Search for talent, but train to develop skills and abilities. (iv) 1. Eat a good breakfast every morning, preferably with plenty of fresh fruit. 2. Eat a good lunch. 3. Make fish, nuts and vegetable â€Å"fats† key parts of your diet. 4. Exercise regularly to oxygenate the blood. 5. Cleanse the toxins out of your body. Exercise ~ Phys. Ed: Encourage learners to take part in sport/drama. School tuck-shop ~ sell healthier foods. Awareness Campaign: Discussions, posters, check lunch box content. (v) Howard Gardner, David Perkins, and Robert Sternberg have all been quite successful in helping spread knowledge about the meaning of â€Å"intelligence† and applications of this knowledge to education. The study and measurement of intelligence has been an important research topic for nearly 100 years IQ is a complex concept, and researchers in this field argue with each other about the various theories that have been developed. There is no clear agreement as to what constitutes IQ or how to measure it. There is an extensive and continually growing collection of research papers on the topic. Howard Gardner (1983, 1993), Robert Sternberg (1988, 1997), and David Perkins (1995) have written widely sold books that summarize the literature and present their own specific points of view. The following definition is a composite from various authors. Intelligence is a combination of the ability to: 1. Learn. This includes all kinds of informal and formal learning via any combination of experience, education, and training. 2. Pose problems. This includes recognizing problem situations and transforming them into more clearly defined problems. 3. Solve problems. This includes solving problems, accomplishing tasks, fashioning products, and doing complex projects. (vi) Warm environment Interactive method Build thinking skills Plenty of activations Apply it in practice Review and celebrate Four criteria when determining the best learning â€Å"state† : Orchestrating the environment. Setting the right mood and getting students’ attention. Early activity is vital. Bring on the music (vii) How you perceive information most easily How you organize and process information What conditions are necessary to help you take in and store information How you retrieve information (viii) Likely traits: Negotiates well Relates well Able to read others’ intentions Enjoys being with people Has many friends Communicates well Enjoys group activities Likes to mediate disputes How to strengthen learning: Do learning activities cooperatively Take lots of breaks to socialize Use â€Å"pair and share† activities. Use relationships and communication skills Do â€Å"partner talks† on the phone Have parties and celebration of learning Make learning fun Integrate socialization into all curricular areas (ix) Students’ reading levels should be checked first. Students should be matched in pairs, with tutor only a slightly better reader. Books should be chosen for the right reading and interest levels. Tutors are trained with a simple checklist, which shows them how to use â€Å"pause, promt and praise† techniques. . BILBIOGRAPHY Dryden, G & Vos, J. (2005). The New Learning Revolution. UK: Network Edcuational Press Ltd.

Roman Women essays

Roman Women essays The life of a Woman of Rome was filled with many traditions and rules, which were carried on generation after generation. Many say that Roman women were oppressed because they were not allowed to be an active part of society and politics. The book Roman Women by J.P.V.D. Balsdon gives, what I consider to be, an accurate and detailed account of a typical woman in Rome during the Roman Empire. Balsdon writes about the married women of Rome and the formidable ceremonies needed to perform a wedding. The children that soon came after marriage, which was in itself, another worry for women of the Roman culture. Rome also had its share, like most civilizations, of happy and unhappy marriages that women lived through. In addition, there were the less reputable women of Rome, the prostitutes and courtesans. And last, but not least, Balsdon gives a detailed account of a woman's daily life down to hairstyles, make-up, and jewelry. A woman's looks were very important in Rome. A woman revealed no more of her body than a nun does today. She usually wore the standard dress called a stola with light undergarments beneath this. It is a rather interesting fact that this style of dress did not change for three hundred years. Purple and gold, and a dark rose, scarlet, or amethyst were a few of the favored colors for the women of Rome. Women's hair arrangements often occupied a large portion of their time and were performed by a hairdresser. Younger women dressed their hair very simply by drawing it back into a knot at the back of the neck. Most hair was parted down the center and curled into waves, or styled with small ringlets. Make-up, an important part of a woman's beauty process, was only moderately applied unless the woman was a prostitute. Jewels, however, were sometimes lavishly applied. Opals, sapphires, emeralds, and diamonds were popular among the wealthy women. The amount of jewelry a woman wore signified her husband's we...

Markets; Price determination and resource allocation Essay

Markets; Price determination and resource allocation - Essay Example The diagram below presents the picture of a market. Each variable is shown as interrelated to each other. Things to be produced are determined by the decisions of the buyers whether to purchase or not the available products like food, clothing and housing. Adjustments on product creation basically depends on the demand in the goods market. The method of production applied in creating the product are decided based on the level of competition of producers. Efficiency is the fundamental criteria in choosing for the method and it depends on the prices prevailing on factors of production like land, labor and capital and the prices of the output like food, clothing and housing. Producers would want to minimize cost to meet the price competition. Concerns regarding for whom the products are depend on the nature of supply and demand for inputs. Prices of inputs serve as income and ascertain the ability to purchase product. As a whole, a competitive market presents the price system brought ab out by correspondence of supply and demand and resources are allocated efficiently without intervention. Given the mechanisms of a market, the law of supply and demand enters to present information of market equilibrium. The law of supply and demand asserts that the equilibrium market price of a certain commodity is where supply equals demand. Equilibrium, on the other hand, is a state which when attained will be maintained. As shown in the succeeding diagram, the demand curve is negatively sloping because an increase in price reduces the amount of purchases. The demand curve shifts to the right because of several factors: increase in the price of substitutes, decrease in the price of complements, increase in income, change in preference for the product and special influences in favor of the product. The reverse causes the shift of the demand curve to the left. Looking at the diagram, the supply curve is shown to slope positively because a price increase stimulates production.

The relation between Estate Taxation and Equitable Crowth Research Proposal

The relation between Estate Taxation and Equitable Crowth - Research Proposal Example The changing structure of the federal estate tax has significant impact on the state estate tax revenue as well as the economic growth within the United States of America. The reverting of the federal estate tax to the pre-2001 structure is likely to have serious impacts on the economic growth of the United States of America. Estate tax within USA is understood on the basis of administrative simplicity and compliance costs, revenue sufficiency, economic efficiency, and equity. These elements are the epicenters in analyzing the impact of estate tax on economic growth within the USA. Estate tax has significant impact on the economy based on savings and capital investments. The higher the estate tax, the less the savings and capital investments thus affecting economic growth. Lower estate tax rates encourage more investments whilst reducing the revenue that the federal or state government obtains from the estate taxation, thus leading to significant impacts on economic growth within the USA. Nonetheless, in order to understand the impact of estate tax rates on economic growth, there is a need for extensive and detailed research. In order to carry out a more detailed and in-depth research, the following provides background and hypothesis to be used as well as the literature review. Literature review is used in this paper to provide deeper understanding, validity, and reliability of the research. In addition, the research contains methodology that provides an overview of the procedure employed in ensuring that adequate research is conducted, enough data is collected, and an efficient and effective data analysis. The research analyzed the data using STATA statistical tool. The finding and data analysis section provide a deeper and in-depth understanding of the topic based on the collected data. The paper winds up with discussions, conclusions, and recommendations. Background and Hypothesis As Americans decide between Barack Obama and Mitt Romney in this fall’s presidential election they choose between two men with divergent ideas about estate taxation. Right now, estate taxation policy puts a 35 percent tax rate after a $5 million exemption, a rate it has been at since 2010. It was that year that a loophole in the Economic Growth and Tax Relief Reconciliation Act of 2001 (the â€Å"Bush tax cuts† in political parlance) caused the complete elimination of the estate tax. In the preceding decade, there was a 45 percent tax rate with a $3.5 million exemption. President Obama and his Democratic allies in Congress support reverting current rates to 2009 levels. Mr. Romney, the Republican challenger, favors completely eliminating the estate tax. If no action is taken before the end of this year, a policy even more draconian than Mr. Obama’s will kick in. Under the â€Å"default† plan, the rate would be 55 percent and the exemption $1 million. Figure 1 Estate tax 1997-2013 (projected) Year Estate Tax Exemption Top Estate Tax Rate 1997 $600,000 55% 1998 $625,000 55% 1999 $650,000 55% 2000 $675,000 55% 2001 $675,000 55% 2002 $1,000,000 50% 2003 $1,000,000 49% 2004 $1,500,000 48% 2005 $1,500,000 47% 2006 $2,000,000 46% 2007 $2,000,000 45% 2008 $2,000,000 45% 2009 $3,500,000 45% 2010 $0 0% 2011 $5,000,000 35% 2012 $5,000,000 35% 2013 $1,000,000 55% This author hypothesizes that estate taxation rates –